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Palouse-Clearwater Environmental Institute

“connecting people, place and community”

  • Learning
    • Palouse Roots
    • Nature Explorers
    • Community Education
    • School Programs
    • ENGAGE at Paradise Ridge
  • Serving
    • Volunteer
    • AmeriCorps Placement Program
      • Our AmeriCorps Members
      • Become an AmeriCorps Member!
        • Positions Available
      • Become a Sponsor
      • Forms and Important Dates for Members & Sponsors
    • Adopt-A-Stream Program
  • Restoring
    • Projects
    • Services
    • John Crock Learning Nursery
    • Plants
    • Useful Links
  • Living
    • Sustainable Living Projects at PCEI
    • Community Resources
    • The Plate Project
  • Nature Center
    • Nancy Taylor Stage and Pavilion
    • John Crock Learning Nursery
    • Thomas O. Brown Learning Greenhouse
    • The LaFortune “Groover”
    • Solar Power
    • Pump Track
    • NestWatch at the PCEI Nature Center
  • Rose Creek
    • Birding at Rose Creek
  • Events
    • See all events
    • Volunteering
    • Summer Storytime Series
    • Pubbin’ on the Patio
  • Join/Donate
  • About PCEI
    • Mission & Goals
    • Our People
    • Job Openings
    • Our History
    • Our Funders
    • Our Newsletter
    • Awards and Recognition
    • Contact Us

Refund Policy

 

Memberships/Donations

Memberships and donations are non-refundable.

Events

If you need to cancel your registration for an event, please contact PCEI at least 48 hours before the start of the event. In case of an emergency where you are unable to give 48 hours notice, please contact us at info@pcei.org or (208) 881-1444.

If, in the unlikely event, of a cancellation, you may request a refund up to 30 days after the original scheduled date.

Learning Nursery Plant Guarantee

  • We guarantee our plants will thrive when planted in the appropriate growing conditions and given proper care.
  • If a plant fails within 30 days of receipt, we can give you a replacement plant (if available). Please contact PCEI at (208) 882-1444 or info@pcei.org to arrange for your exchange.
  • This guarantee does not cover loss due to neglect, animals, winter losses, severe weather, or plants installed in soil or sun conditions other than those recommended for that species.
  • For best results, water your plants immediately, store in shaded location, and plant your transplants within seven (7) days, weather permitting.
  • All claims for credit or refunds must be received within 60 days of your purchase date.
  • All learning nursery plants are nursery grown.

Merchandise

You may return unused and undamaged items purchased to PCEI within 30 days of receipt. If the merchandise is defective, please contact PCEI within 30 days of receipt to arrange for a return/refund. We will credit you in the same manner as your original payment within 7 days of receiving the returned item. Ship authorized returns to the following address:

Palouse-Clearwater Environmental Institute
1040 Rodeo Drive
Moscow, ID 83843

For questions regarding our return policy please contact us at info@pcei.org or (208) 882-1444.

Primary Sidebar

  • Learn with PCEI!
  • Palouse Roots
  • Nature Explorers
  • Community Education
    • STREAM Team
    • 2022 Summer Storytime Series
    • Seasonal Wanderings
    • Science After Hours
  • School Programs
    • Resources for Teachers
  • ENGAGE at Paradise Ridge
Our History

FAQ
Volunteer
Job Openings
Privacy Policy
Refund Policy

Mailing Address:

Palouse-Clearwater Environmental Institute

PO Box 8596

Moscow, ID 83843

Please do not mail donations or correspondence to our street address. USPS will not deliver them.

Contact Us:

Phone: (208) 882-1444

Email: info@pcei.org

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